About Tech A Look
Technology has been a part of my life since I was a teenager, but I understand that for many people, it hasn’t. You may have lived most of your life perfectly well without it and suddenly, everything has changed.
In today’s world, technology is everywhere and evolving faster than ever, especially since COVID. From booking GP appointments online to paying for parking with your phone, everyday tasks now rely on digital tools. It’s completely understandable to feel overwhelmed, unsure, or even reluctant to engage with it.
I always offer calm, friendly, and jargon free support and I truly mean it when I say no question is too small or silly.
Where it all began
My passion for helping others with technology started close to home, with my late grandad. In his late eighties, I spent time teaching him how to use a mobile phone and navigate his TV. What might seem simple to some, made a huge difference to him. Seeing his confidence grow was incredibly rewarding.
That experience stayed with me. It showed me that with the right support, anyone can learn and more importantly, no one should feel left behind or embarrassed when it comes to technology.
“Together, let’s Tech A Look”
Call now on 01323 400 412
Why choose me?
I have been helping people in East Sussex since 2020 and have over 16 years of experience working in IT within the NHS. I’ve supported people of all ages and abilities. One of the most rewarding parts of my career was delivering training sessions (helping both patients and staff build confidence and independence with technology).
Alongside my NHS work, I volunteered with community organisations supporting people who live alone or may feel isolated. I’m passionate about making sure no one feels left behind in an increasingly digital world.
Reviews
“What a relief! As a senior citizen not au fait with techno stuff, it has been such a comfort to be able to turn to Louisa with all those pesky little, and not so little, techno problems. She has vast knowledge, infinite patience and the ability to turn her hand to internet, phone, printer or TV in a calm and proficient manner. Recently, she helped me purchase, assemble, programme my new TV and taught me how to use it! And all in my own home. I would highly recommend her”
- Val Franklin (Nov 2025)Lou has helped me so much. I am very anxious about technology. Lou just really helped me to relax around it. Lou helped me to get my website set up & gave great advice & support. I would recommend her 100%. Thanks so much
“100% would recommend Louisa - she is knowledgeable, helpful, kind and considerate & she gets you to practice whatever she has taught you to ensure you have understood! Or, will simply sort the issue for you. Louisa has been invaluable - from sorting more basic to complex tech issues. Currently Louisa is in the process of upgrade & redevelopment of my website. I have passed her to many of my clients, all of whom have been very pleased with her work.
If you need Techi help, Louisa will come and sort in the comfort of your own home. Win win!”
- Caroline Napier, Founder of Pilates Life (Sep 2025)Frequently Asked Questions
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From setting up phones, TVs, doorbell cameras and email accounts, the list can be endless! For some more examples please go to the Pricing page on this website
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Getting started is simple. Give me a good old fashioned call on 01323 400 412 and we can discuss your needs
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I always tailor my tuition to each individual. Whether we role play what we’ve learnt, or I make simple easy to follow notes, I’m confident you will retain the basic skills. I will always teach at your pace and what you are comfortable with learning.
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Not only do I offer tuition, I can also help diagnose and fix issues that may have cropped up. Technology can go wrong but fear not, there is always a way to get around it.
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We offer flexible pricing based on the call out and complexity. Tuition is typically £40 per hour whilst the more technical diagnostic issues are £50 per hour
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I am a very friendly person and whilst I recognise Technology can cause a lot of stress it is important for me to try and make it fun and have a laugh together, where possible. Check out my reviews for more
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I am fully insured and I have enhanced DBS checks from my work in the NHS and at East Sussex College (Lewes) where I worked as a SEN Teaching Assistant. I am more than happy to provide a copy of this